The BellaVita Satisfaction Guarantee Policy
If any Independent Distributor or Preferred Customer is unsatisfied with any BellaVita product purchased, BellaVita offers a 100% sixty (60) day no questions asked money-back guarantee (unless otherwise required by law) from the date the product was purchased.
This guarantee applies on the Distributor or Preferred Customers first purchase, on all subsequent purchases Distributors and Preferred Customers are always entitled to full replacement for any product that is damaged or not in useable condition. Please note that shipping charges are not refundable. Returns of the purchase price constitute a Distributor or Preferred Customers voluntary request to cancel. All refunds will be processed within 7 business days. Should you request a refund through the BellaVita Satisfaction Guarantee your Distributor or Preferred Customer Agreement will be automatically terminated and you will lose all rights to any downline organization, and you will lose all rights to all remuneration under the BellaVita Compensation Plan. To request a refund simply do so by emailing your written request with your BellaVita ID number and or order number to firstname.lastname@example.org.